About Monark & Co.

Monark & Co. is a boutique marketing consultancy partnering with high-growth, design-forward brands across fashion, wellness, lifestyle, and CPG. We operate as embedded growth and retention experts—driving smart, scalable strategies across lifecycle, performance, and brand marketing.

We’re seeking an experienced Email & SMS Specialist to own production-level execution and support strategic development across multiple client accounts. This role is ideal for someone who brings 5+ years of hands-on retention marketing experience, particularly in Klaviyo, Attentive, Postscript, and other ESP/SMS platforms. You’ll work closely with Principals and Directors to ensure campaigns are built flawlessly and performance is clearly tracked.

This is a great fit for a freelancer or independent contractor who thrives in a detail-oriented, fast-paced environment and enjoys working across a variety of brand voices, audiences, and formats.

What You’ll Do

You’ll lead setup and execution of campaigns and flows, manage send calendars, and support strategic decisions through analysis and reporting.

Build and schedule email and SMS campaigns across client accounts
QA all sends for formatting, links, content accuracy, and mobile optimization
Collaborate on and maintain integrated marketing calendars
Pull and analyze performance reports using Klaviyo, Postscript, GA4, and Shopify
Translate campaign results into clear takeaways and optimization suggestions
Support segmentation strategy and flow structure with a strong grasp of retention best practices
Provide strategic input on content, creative, and timing across sends
Interface directly with clients on send approvals and calendar updates
Collaborate with internal coordinators and designers to ensure seamless delivery

What We’re Looking For

5+ years of experience in email/SMS marketing, ideally in DTC e-commerce
Fluency in Klaviyo and at least one SMS platform (e.g., Attentive, Postscript)
Strong command of lifecycle KPIs, segmentation logic, and A/B testing
High level of comfort with reporting in Excel, GA4, and platform dashboards
Clear communication style with clients and team members
Ability to manage multiple timelines with calm and precision
Bonus: light design skills (Canva, Figma) and/or experience with ESP migrations

Role Details

Type: Part-Time or Full-Time (freelance/contractor hourly)
Location: Remote; hybrid available for Philadelphia-area candidates
Schedule: Flexible hours, 20–30 hours/week expected for part-time
Compensation: $45–$90/hour depending on experience
Team Support: Will collaborate closely with a Monark & Co. Email Principal and have access to coordinator and design support across the Collective

Hourly Rate: $45–$90/hour (depending on experience and scope)

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